“It ain’t what you don’t know that gets you into trouble. It’s what you know for sure that just ain’t so.”
– Mark Twain
I heard a college professor talking about making decisions based on facts. He said not only was it important to have facts, but to have the right facts (and all the facts).
His point was that in large complex organizations (such as Lowe’s), individuals have a very limited perspective of problems and opportunities. In other words, no single person has enough information to have a strong opinion. To be successful… to make the best decisions… we have to listen to each other… get diverse perspectives… and make decisions on the most data available.
We are one Supply Chain Team. Planning, Replenishment, Transportation, Engineering, Operations. One team. Together. Serving our customer. Helping people love where they live by being in-stock and delivering products and service safely and profitably.
As the season heats-up… as the issues show-up… work together. Get help and get input. Pull the women and men of your Supply Chain team together to get perspective and find the best solutions.
Together, we are capable of greatness.
Stay together.